For EVVeryone is a collection of programs, services and facilities offered at Evansville Regional Airport (EVV) to accommodate our passengers and visitors of all abilities.
Whether you are starting or ending your travel journey with us at EVV, special assistance and resources are available to all passengers.
Not every disability is visible.
Plan your Sunflower-friendly journey.
EVV is a proud and honored member of the Hidden Disabilities Sunflower Program to
support travelers with hidden disabilities such as autism, PTSD or hearing loss. First pioneered at
Gatwick International Airport in London, the Sunflower lanyards, bracelets and pins communicate that
passengers wearing them may need a little extra help while traveling. The program is recognized in a
growing number of domestic and international airports, including many of EVV’s connecting hub and
destination airports. Program participation is voluntary. Passengers may pickup free Sunflower lanyards,
bracelets or pins at the pre-security Information Desk located across from the TSA Screening Checkpoint.
Passengers should continue to coordinate with their airlines and/or
TSA Cares for pre-travel questions and accommodation arrangements.
About the Sunflower Program
Do I qualify to wear the Sunflower?
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There is no qualifying list of hidden disabilities. If you have a hidden disability and feel that
you would benefit from wearing a Hidden Disabilities Sunflower product, please do.
Where at EVV can I pick up the Sunflower
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You can pick up a Hidden Disabilities Sunflower lanyard, bracelet or pin at the Information Desk
located across from TSA.
If I have a Sunflower lanyard or another item (bracelet or pin), what do I do next?
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Wear the item anytime you want others to know that you have a hidden disability. At EVV, we've
provided information to our employees about the program, including customer service, safety/operations,
airline, restaurant/retailer, parking, administration and Transportation Security Administration
personnel, to name a few.
Does wearing the Sunflower provide me special expedited screening?
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The Hidden Disabilities Sunflower does not entitle the wearer to anything other than identifying
that you have a hidden disabili ty and that you may need some assistance, help or a little more time.
It is not a pass to be fast-tracked through security, nor for any other benefit. Please coordinate
with your airline at booking and/or with TSA Cares ahead of traveling to request special assistance.
Where can I expect others outside of EVV to recognize the Sunflower
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The Hidden Disabilities Sunflower program has been expanding across the globe, and here in the U.S.,
it’s recognized at a growing number of airports, including: CLT, DFW and SFB.
Partnering with local nonprofit partners to create sensory accessibility and inclusion.
Sensory tools are available for guests at the airline ticket counters and gate areas, TSA and EVV
Information Desk to help bring comfort and calm. The sensory tools are part of our
CAMSE (Cam’s Sensory Equipment) Kits, created by Autism Evansville Executive Director
and local mother of a child on the autism spectrum, Kelsey Schapker.
For EVVeryone’s journey.
Enhancing accessibility amenities For EVVeryone.
Evansville Regional Airport (EVV) provides a host of accessible rooms both pre and post security from accessible
restrooms to pet relief areas and nursing rooms.
Pet Relief Area
EVV features a designated Service Animal Relief Area (SARA) for animals accompanying passengers
located next to the A Gates.
Nursing Station / Quiet Room
Two private suites are located adjacent to the Children’s Play area post-security.
ADA Restrooms
All of EVV’s restrooms located throughout the terminal both pre and post security are accessible
to individuals with disabilities. Changing stations are available in most men’s and women’s restrooms.
TSA Cares.
TSA Cares is a helpline that provides travelers with disabilities, medical conditions and other
special circumstances additional assistance during the security screening process.
Call TSA Cares 72 hours prior to your travel on weekdays, 7 a.m. to 10 p.m. CT and on weekends/holidays,
8 a.m. to 7 p.m. CT.
For more information on travel and to print your own notification card to
present to the TSA officer for accommodations during security screening, visit tsa.gov.
In addition, travelers requiring special security accommodations or concerned about the screening
process at the airport may ask a TSA officer or supervisor for a Passenger Support Specialist, who
can provide on-the-spot assistance.
EVV’s new airport therapy dog program, EVV Crew Dogs, helps provide joy to passengers through interaction with certified therapy dogs. EVV Crew Dog teams are periodically available to visit with interested passengers awaiting flights.
We continually strive to enhance the customer experience at Evansville Regional Airport (EVV). Our goal is to
provide a safe, accessible and welcoming environment For EVVeryone.
We follow American Disability Act (ADA) requirements and provide facilities including, automatic doors,
crosswalks, curb cuts, ramped access, level flooring, entrances and elevators designed to help everyone
move through the facility safely and efficiently.
Restrooms
All restroom facilities are handicap accessible.
ATM
An accessible ATM is available in the terminal pre-security across from the ticket counters.
Counter Heights
Airline, Rental Car and Information Desk counters are accessibly lowered to meet ADA requirements.
Parking
Handicap parking is provided in both parking lots at the Economy Parking Lot rate.
Visit the parking page for more information.
Elevators
Elevators are conveniently located throughout the post-security Passenger Gate Areas and are
equipped with raised markings on the control buttons.
Passenger Paging
At this time, only audible paging is available for travelers. Hearing-impaired travelers should
advise their airline to ensure all announcements
will be relayed appropriately.
Drinking Fountains
Water fountains throughout the terminals are positioned at a level comfortable for use from a wheelchair.
Water bottle fill stations are also available post security in the A & B Gate area.
Service Animals
Service animals and pets are permitted in the terminal. A pet relief area is located post-security
near the A Gates. For specific info about traveling with a service animal and pets, contact your
airline.
Medical Aid Services
Trained Emergency Medical Technicians (EMTs) are on staff 24 hours a day, seven days a week.
If you need immediate medical assistance, please dial 911.
Passenger Loading Bridges and Ramps
The use of terminal-to-plane passenger loading bridges permit direct access to and from the aircraft
in most cases; elevators are available when boarding via accessible ramp-to-plane. In the event
that an aircraft must be boarded from the ground without the use of an accessible ramp, a special
lift device is available. Passengers requiring assistance boarding an aircraft should contact
their airline.
Accompanying a Special Needs Traveler
Security measures restrict public access beyond the TSA Screening Checkpoint to ticketed passengers
only. In some cases, airlines may grant an individual permission to accompany a special needs
traveler beyond the checkpoint, subject to screening by TSA. Please
check with your airline
for more information.
Wheelchair Availability
Wheelchairs are available in the terminal for passenger use. To ensure availability and timely
service, please contact your airline
in advance to request wheelchair assistance. Wheelchair assistance can also be requested at the
airline ticket counters.
Medical Devices and Security Screening Requirements
For information about the screening process including medications, medical devices, assistance for people
with disabilities and more, visit TSA Cares.
A special thanks to EVV’s Accessibility For EVVeryone Advisory Committee for continued guidance, support
and leadership.
If you have questions regarding the committee or have an interest in joining email
Leslie Fella.
We are here to help
If you have questions regarding accessibility or need further assistance, please reach out to us by phone or email.
