STRIVING TO PROVIDE ACCESSIBILITY FOR EVVERYONE.
For EVVeryone is a collection of programs, services and facilities offered at Evansville Regional Airport to accommodate our passengers and visitors of all abilities.
Whether you are starting or ending your travel journey with us at EVV, special assistance and a plethora of resources are available to all passengers.
Not every disability is visible.
Plan your Sunflower-friendly journey.
EVV is a proud and honored member of the Hidden Disabilities Sunflower Program to support travelers with hidden disabilities such as autism, PTSD or hearing loss. First pioneered at Gatwick International Airport in London, the Sunflower lanyards, bracelets and pins communicate that passengers wearing them may need a little extra help while traveling. The program is recognized in a growing number of domestic and international airports, including many of EVV’s connecting hub and destination airports. Program participation is voluntary. Passengers may pickup free Sunflower lanyards, bracelets or pins at the pre-security Information Desk located across from the TSA Screening Checkpoint. Passengers should continue to coordinate with their airlines and/or TSA Cares for pre-travel questions and accommodation arrangements.
About the Sunflower Program
Do I qualify to wear the Sunflower? +
There is no qualifying list of hidden disabilities. If you have a hidden disability and feel that you would benefit from wearing a Hidden Disabilities Sunflower product, please do.
Where at EVV can I pick up the Sunflower +
You can pick up a Hidden Disabilities Sunflower lanyard, bracelet or pin at the Information Desk located across from TSA.
If I have a Sunflower lanyard or another item (bracelet or pin), what do I do next? +
Wear the item anytime you want others to know that you have a hidden disability. At EVV, we've provided information to our employees about the program, including customer service, safety/operations, airline, restaurant/retailer, parking, administration and Transportation Security Administration personnel, to name a few.
Does wearing the Sunflower provide me special expedited screening? +
The Hidden Disabilities Sunflower does not entitle the wearer to anything other than identifying that you have a hidden disabili ty and that you may need some assistance, help or a little more time. It is not a pass to be fast-tracked through security, nor for any other benefit. Please coordinate with your airline at booking and/or with TSA Cares ahead of traveling to request special assistance.
Where can I expect others outside of EVV to recognize the Sunflower +
The Hidden Disabilities Sunflower program has been expanding across the globe, and here in the U.S., it’s recognized at a growing number of airports, including: CLT, DFW and SFB.
Who should I contact if I have questions? +
Leslie Fella, EVV Director of Marketing and Air Service
[email protected]
812.421.4413
You can also visit hiddendisabilitiesstore.com
Express your feelings.
Experience your calm.
Partnering with local nonprofit partners to create sensory accessibility and inclusion.
Sensory tools are available for guests at the airline ticket counters and gate areas, TSA and EVV Information Desk to help bring comfort and calm. The sensory tools are part of our CAMSE (Cam’s Sensory Equipment) Kits, created by Autism Evansville Executive Director and local mother of a child on the autism spectrum, Kelsey Schapker.
For EVVeryone’s
journey.
Enhancing accessibility amenities For EVVeryone.
Evansville Regional Airport provides a host of accessible rooms both pre and post security from accessible restrooms to pet relief areas and nursing rooms.
Pet Relief Area
EVV features a designated Service Animal Relief Area (SARA) for animals accompanying passengers located next to the A Gates.
Nursing Station / Quiet Room
Two private suites are located adjacent to the Children’s Play area post-security.
ADA Restrooms
All of EVV’s restrooms located throughout the terminal both pre and post security are accessible to individuals with disabilities. Changing stations are available in most men’s and women’s restrooms.
TSA Cares.
TSA Cares is a helpline that provides travelers with disabilities, medical conditions and other special circumstances additional assistance during the security screening process. Call TSA Cares 72 hours prior to your travel on weekdays, 7 a.m. to 10 p.m. CT and on weekends/holidays, 8 a.m. to 7 p.m. CT.
For more information on travel and to print your own notification card to present to the TSA officer for accommodations during security screening, visit tsa.gov.
In addition, travelers requiring special security accommodations or concerned about the screening process at the airport may ask a TSA officer or supervisor for a Passenger Support Specialist, who can provide on-the-spot assistance.
Visit TSA CARES Website Call TSA Cares
Get ready to meet Crypto!
Airport therapy dogs begin Spring 2023.
EVV’s new airport therapy dog program will provide an overall enhanced customer experience, providing comfort and calm to passengers through interaction with pets. Therapy dogs and handlers will be available to visit with interested passengers awaiting flights.
Travel independently, confidently.
We continually strive to enhance the customer experience at Evansville Regional Airport. Our goal is to
provide a safe, accessible and welcoming environment For EVVeryone.
We follow American Disability Act (ADA) requirements and provide facilities including, automatic doors,
crosswalks, curb cuts, ramped access, level flooring, entrances and elevators designed to help everyone
move through the facility safely and efficiently.
Restrooms
All restroom facilities are handicap accessible.
ATM
An accessible ATM is available in the terminal pre-security across from the ticket counters.
Counter Heights
Airline, Rental Car and Information Desk counters are accessibly lowered to meet ADA requirements.
Parking
Handicap parking is provided in both parking lots at the Economy Parking Lot rate. Visit the parking page for more information.
Elevators
Elevators are conveniently located throughout the post-security Passenger Gate Areas and are equipped with raised markings on the control buttons.
Passenger Paging
At this time, only audible paging is available for travelers. Hearing-impaired travelers should advise their airline to ensure all announcements will be relayed appropriately.
Drinking Fountains
Water fountains throughout the terminals are positioned at a level comfortable for use from a wheelchair. Water bottle fill stations are also available post security in the A & B Gate area.
Service Animals
Service animals and pets are permitted in the terminal. A pet relief area is located post-security near the A Gates. For specific info about traveling with a service animal and pets, contact your airline.
Medical Aid Services
Trained Emergency Medical Technicians (EMTs) are on staff 24 hours a day, seven days a week. If you need immediate medical assistance, please dial 911.
Passenger Loading Bridges and Ramps
The use of terminal-to-plane passenger loading bridges permit direct access to and from the aircraft in most cases; elevators are available when boarding via accessible ramp-to-plane. In the event that an aircraft must be boarded from the ground without the use of an accessible ramp, a special lift device is available. Passengers requiring assistance boarding an aircraft should contact their airline.
Accompanying a Special Needs Traveler
Security measures restrict public access beyond the TSA Screening Checkpoint to ticketed passengers only. In some cases, airlines may grant an individual permission to accompany a special needs traveler beyond the checkpoint, subject to screening by TSA. Please check with your airline for more information.
Wheelchair Availability
Wheelchairs are available in the terminal for passenger use. To ensure availability and timely service, please contact your airline in advance to request wheelchair assistance. Wheelchair assistance can also be requested at the airline ticket counters.
Medical Devices and Security Screening Requirements
For information about the screening process including medications, medical devices, assistance for people with disabilities and more, visit TSA Cares.
Contact us directly by phone or email.
Email EVV
Accessible
connectivity
For EVVeryone.
Compliance Procedures.
We strive to ensure all travelers, staff and visitors are met with respect and feel welcomed at EVV. Specifically, Evansville Regional Airport follows Americans with Disabilities Act (ADA) requirements and the Title VI of the Civil Rights Act.
Our airline partners are here to assist.
Travelers with accessibility needs are encouraged to coordinate with their airlines ahead of traveling.
Advisory Committee.
A special thanks to EVV’s Accessibility For EVVeryone Advisory Committee for continued guidance, support
and leadership.
If you have questions regarding the committee or have an interest in joining email
Leslie Fella.
We are here to help
If you have questions regarding accessibility or need further assistance, please reach out to us by phone or email.