EVV’s Contingency Plan outlines the responsibilities to proactively respond to customer needs during a long onboard event. The following considerations will be reviewed to provide guidance on how to prepare for extended delays and recovery.

• Notification process
• Escalation process
• Prioritization
• Parking options at gate
• Remote parking requirements
• Gate return required
• CPB processing information

For more information on EVV’s tarmac delay contingency plan, please contact Jason Gillett, EVV Director of Operations & Maintenance at [email protected].